We have pushed ahead with the entry and continuous expansion of our business in Switzerland for various manufacturers.
For us it is a MUST that each of our employees can advise our customers and know the products accordingly.
Our company image consists of these five principles:
For various manufacturers we have promoted the entry and continuous expansion of business in Switzerland and parts of the EU, e.g. Planet (active network components), Schäfer (19" cabinets), AG Neovo (monitors) or QNAP (NAS server) - to name but a few. Over the years, we have bid farewell to our strategy of offering a wide range of products and have developed into a value-added distributor with clear core competence.
Our understanding of distribution includes perfect logistics up to just-in-time deliveries directly from the factory to the construction site (e.g. for large projects). For us it is a MUST that our employees can advise the customers and know the offered products in case of application. We are constantly on site with several employees to know their needs and to be able to offer the best possible solution. We often accompany our customers in the realisation of their projects on their customers' premises. We also tackled the topic of "digital living rooms" and the networking of UE and IT in 2004 as a future trend with corresponding products.
For us, these are not just buzzwords. We give our employees the opportunity for further training and support this both financially and in terms of time, since they represent our most important capital. All our employees appreciate this and therefore behave like entrepreneurs, i.e. they assume the corresponding responsibility for their actions in their area of responsibility. This is also felt by customers, as it increases the basis of trust. Each of our employees is aware that our customers are the guarantor for the further success and existence of the company and they behave accordingly.
We attach great importance to testing products thoroughly before they are launched on the market and, if necessary, rejecting them to manufacturers if, in our opinion, the quality does not meet the requirements of the Swiss market. Since our foundation as an independent company, we have also been ISO 9001-2008 certified and a member of SWICO. If a product is noticed by too high RMA rates, it will be blocked immediately until the problem is detected and fixed and released by us through a final test.
ASSMANN IT-Solutions AG, as an independent company of the globally active ASSMANN Group, offers a wide range of its own products in the field of passive network products (DIGITUS) and accessories for the mobile world and computer peripherals (ednet). In addition to our warehouse in Regensdorf (Zurich), we can access the central warehouse with 4000 pallet spaces in Lüdenscheid (D) with delivery times of 2-3 days at any time and also display this in our e-shop. Product managers in Germany, Taiwan and China support us at all times in product search and quality control. Today, DIGITUS can be found everywhere in network projects as well as in use at system houses or in installation technology in Switzerland.